Automated Teller Machine Service Quality and Its Impact on Customer Satisfaction: A Comparative Study Amongst of Public and Private bank branches in the city of Hama. Journal of Hama University , [S. l.], v. 3, n. 13, 2021. Disponível em: https://journal.hama-univ.edu.sy/huj/article/view/498. Acesso em: 6 jun. 2026.